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Bulk SMS Marketing: It Won't Cost The Earth

May 31, 2010 by Priit Vaikmaa

With ever increasing awareness of the environment and pressures upon businesses to demonstrate their ‘green credentials’, we take a look at the environmental benefits of using bulk SMS text messaging as a business communication and marketing tool.

SMS marketing with TextMagic won't cost the earth

 The commercial benefits of utilising SMS marketing to deliver targeted and relevant messages to both customer base and prospects are well documented. It costs far less than print advertising and, according to the Mobile Marketing Association, delivers 5 times the response rate of direct mail.

What’s more, the use of text messages as reminders has been proven to increase customer retention – ‘Your MOT is due on…’ – whilst businesses and service providers from hairdressers to dentists have seen improved attendance rates for appointments as a result of using such reminders.

So, with all these benefits, text messaging and bulk SMS are good for your business. Better still, they are also good for the environment.

How environmentally friendly is SMS marketing?

The obvious answer is that SMS marketing saves on paper and saving paper saves trees. Did you know that to produce 10,000 sheets of standard A4 paper takes 2.5 mature trees? But that’s not the half of it.
Even if the trees are from sustainable sources, the chain of events from felling those trees to a letter or nice glossy leaflet landing on a customer’s doormat leaves a huge carbon footprint. There are chemicals used in paper manufacture and contained in the inks or toners utilised for printing, plus there’s the discharge or wastage associated with these processes. And if the customer simply throws away the communication unread, rather than recycle it, it is most likely destined for landfill.

It is difficult to exactly quantify the benefits, but SMS marketing has the lowest carbon footprint of all types of mass advertising, and, anecdotal evidence suggests it is 50 times more environmentally friendly than printed methods.

Could SMS marketing replace print for all communications?

It is unlikely that all businesses would ever reach a point where they would not use traditional print advertising and communication in some form. But SMS marketing and the use of text messages as reminders reduces the reliance upon such methods and in this ever-more digitally focused world, can’t be beaten for targeting and speed of communication.

Moreover, if someone responds to a mobile marketing message and requests further information, any printed material you send out as a result of this request is a better use of resource, as it’s in direct response to a request and hence will most likely be retained and acted upon.

How can I start using SMS marketing to make my business communication greener?

A Google search for ‘SMS Marketing’ reveals a multitude of products and services available on numerous platforms and at a wide range of costs. It can all be a bit confusing.

TextMagic makes it simple. We have a number of tools that can be implemented quickly and easily, with highly competitive prices that make your marketing budget go further. Examples are Email to SMS, which provides the ease of combining your SMS marketing with your existing email client and TextMagic Online, which provides the simplicity of a highly functional, easy to use web-based texting software product, meaning you can implement your marketing communications from any computer – not just in the office.

TextMagic’s software solutions are designed to be intuitive to use and efficient to conduct your business communications from – meaning that your TextMagic SMS marketing not only gives you a greater opportunity of engaging with your customers, but frees up more time to spend managing the other areas of your business. Why not try it out today? All businesses can benefit from a free trial - so you can experience the power of SMS marketing without spending a penny.

It's a Matter of Spam: A Smarter Alternative to Email Marketing

May 05, 2010 by Priit Vaikmaa

Unhappy with the response rate on your email marketing campaigns? Now’s the time to change to SMS marketing, the clever alternative to email

Business text messaging with TextMagic 
 

Any company using emails to communicate with its customers will be all too familiar with the issues and frustrations which this style of communication can create. Email marketing has been part of business strategy for many years and due to misuse via selling of data lists, has gone from a convenient and effective method of communicating with a customer base to a strategy which is now largely mistrusted by customers and suffers from poor penetration rates.

So what’s the right alternative to email that will get through to your customers? The answer is SMS.

88% of emails are spam – business SMS gets the message through

It was recently estimated that a huge 88% of emails sent are spam. Unsurprisingly, this means that many of your email messages to your customer base will remain unopened or be sent directly to the junk email folder – not great news for building relationships with your clients. Furthermore, if you have vital information to share with your customers, such as delays on delivery times or the re-arrangement of appointments, how do you get past the problem that your email may never even be opened by your customer?

That’s where the real beauty of business SMS messaging as email alternatives shines through, acting as a lifesaver to your marketing and customer communications.

Four mobile phones sold for every computer – that’s why SMS marketing wins

According to the GSM Association, there are now four mobile phones sold for every one personal computer. Mobile phones invariably stay with their owner 24/7 – which compared to the relatively short time people spend in front of their computers checking their email, just can’t be beaten. Additionally, business SMS messaging services haven’t been affected by the spam issues which the email marketing landscape struggles with, meaning that consumers have a far higher level of trust in SMS messages than they do in email. That’s why an SMS marketing campaign sent to customers as an email alternative will invariably be opened and read – and is most likely to be read at the time of delivery. The latest statistics from market research experts Frost & Sullivan state that the open rate for SMS messages is over 98% - that’s impressive, particularly when you consider you’re likely to get less than a 30% open rate from marketing emails. Business SMS has another benefit over email – you can choose when you want the customer to read your message.

SMS marketing is effective from any computer in the world

There's a vast choice of different ways in which a business can take advantage of SMS technology as part of its marketing strategy. The TextMagic Messenger is a simple and cost-effective way of sending business SMS messages from a Mac or PC and the interface is available in 11 different languages – ideal for today’s businesses operating over many different territories. You don’t even need to be tied to an office computer, as TextMagic Online offers great two-way SMS functionality from a web-based application – meaning that your business communications are truly mobile and you can connect and communicate with your customers wherever you are.

But don’t just take our word for how invaluable SMS messaging is to business – Mrs Rimmer of land and property specialists Rostons Ltd agrees. ‘Our clients have commented on how useful it is to receive a text and it has put us at the forefront of our industry by using a service like this.’

Business SMS messaging delivers an unparalleled penetration rate over email marketing, enabling your business to communicate more effectively with your customer base and build that all-important confidence factor. If you’re serious about getting your marketing messages in front of your customers, then look for an alternative to email - SMS marketing is the only logical option.

An Alternative to Skype’s SMS – Seven Issues and Advantages

March 02, 2010 by Alex Grechanowski

The idea of sending a text message without using the tiny keyboard on your mobile can be quite new to you. But the truth is, many people have been using “out-of-the-box” online texting tools as an important piece of their communication pie for many years now

“Do you know how to send SMS to several people whose numbers are not in your contact list, all at the same time versus one by one?”

Skype is recognized as a provider of choice for not only making “free calls over the internet” but also for its paid services, which includes sending SMS messages. In its own words: “…with Skype Credit you can use Skype’s pay-to-use products like voicemail and text messaging feature.”

However, in the case of sending text via Skype, there are a few potential issues to be aware of:

Skype sms

 

1) In some countries it’s not possible to purchase Skype Credits using a credit card, even if it’s a Visa or MasterCard issued by a local bank. Instead, you’re forced to use MoneyBookers or other type of payment method. They call it “internal fraud checks”; however, it’s not clear why Skype makes it so complicated. Using the same card makes it easier to shop on other sites, like Amazon.

2) Once you’ve loaded your Skype account with some $$, it’s not possible to send a text message to a phone number that is not in your contact list, even though their Help System tells you the opposite: “to send a text message to a phone number that is not in your Skype contact list go to Tools > Send SMS Message.”

But a closer look reveals that there is no such item as Send SMS Message in the Tools menu:

 

Skype-tools-menu

(The above screenshot is taken on the latest version of the Skype software: 4.1.0.179).

3) Using Skype, you cannot apply any formatting or use a template to text messages as the dialog box for sending text is a very basic one (but is definitely OK for sending a quick SMS).  

Skype-sms-ui

4) It seems there is no way to send the same SMS to a group of people (a.k.a. bulk SMS). Even if they are in your Skype contacts, you need to manually repeat the same “Send SMS Message” procedure which, if used repeatedly, is quite time- consuming and nerve-wracking.

 

5) No option to conveniently check message delivery status. You need to keep the contact dialog box open to monitor the progress. Sometimes it reads “not yet delivered,” even though the sent message has already been delivered. Eventually, Skype will send you a notification on the next login.

6) No option to view saved/sent messages. The only option is with the help of the bulky View Old Messages (a.k.a. History) option where all communication with a given person is stored.

7) No option to save a message as a draft and send scheduled messages

Seven Advantages

TextMagic Online

“Online text messaging often means coming together around a common passion or activity be it family, travel, sport, advertising or anything else that suits your fancy.”


TextMagic Online as a fully fledged program for sending SMS, gives you the following advantages: 

1) Instant account activation, including the use of the following payment methods: MasterCard, Diners Club, Visa Electron, Visa, American Express, PayPal, Maestro. Just purchase your first block of message credits and an account will be created for you. No restriction by country, and no genetic tests, by the way ;-).

2) No need to have a contact list, (but of course, you can create it). Just enter numbers separated by commas. Include the country code with no leading zeroes e.g. 44797123456, 44797123455.

3) Create an SMS or even your marketing campaign using templates.

4) Bulk sending of hundreds and thousands of texts.

5) You can check the current delivery status of sent messages on-line. TextMagic Online displays 3 types of message delivery notifications: accepted, delivered or failed.

6) All messages are saved in a sent message folder.

7) Send scheduled messages when you need.

Here’s a screenshot of TextMagic Online - all the important features within a single screen, in one place. 

TextMagic_online_screenshot

Have you found an alternative to Skype’s SMS? Please share your ideas and lessons learned.  

 

Schedule your SMS messages to be sent later

April 21, 2009 by Priit Vaikmaa

How often do you forget to send important text messages like congratulations for birthdays, meeting reminders and so on? I bet it has happened to anyone with a mobile phone.

Now TextMagic provides a simple way to schedule your important SMS messages. This way you will never again forget to send your next important text messages.

How to schedule your text messages?
You can do this in a few easy steps

  1. Login to your TextMagic account on our homepage.
  2. Prepare your text message
  3. Then click on "Send Later" button
  4. Now choose date and time and click "Save"

That is all you need to do.

Need to send recurring text messages on a fixed dates?
That is now possible too. You can even set same message to be sent daily, weekly and monthly. You can select fixed date or day.

Please provide feedback about this feature to comments section.

Send_later_screen

Posted in TextMagic Online  | 0 Comments